Refund policy

Return Policy

We have a 14-day exchange policy, which means you have 14 days after receiving your item to request an exchange for a different size or a different item.  

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at Visiospei100@gmail.com. Please note that returns will need to be sent back to our facility 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at Visiospei100@gmail.com

Captain Shipping protection policy 

100% guarantee & protect your order from damage, loss, or theft.

By deselecting shipping protection, we are not liable for lost, damaged, or stolen products. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.